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Privacy Policy

Please note that the practices of pawfinity.com, its affiliates, with respect to data collected and used by pawfinity.com in connection with this website and all other websites of pawfinity.com with authorized links to this policy (collectively, the "Site") and pawfinity.com services available or enabled via the Site ("Services"), are governed by this online privacy policy ("Privacy Policy") as amended from time to time, and not the privacy policy in effect at the time the data was collected. If you have objections to the Privacy Policy, you should immediately discontinue use of the and Services enabled by the Site and follow the procedure described in the section entitled "Updating your personal information and privacy preferences". This Privacy Policy does not govern privacy practices associated with offline activities, websites other than the Site, or products and services not available or enabled via the Site, except as expressly set forth in the section entitled "Data not collected on this Site."

Changes in Privacy Policy

All personal information ("personal information" is defined as any information that identifies or can be used to identify the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. pawfinity.com may change the Privacy Policy from time to time at its sole discretion and will provide notice of all changes in the Privacy Policy through indications on this Privacy Policy and in the footer of the web pages with authorized links to this Privacy Policy. You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy after such notice has been posted with the following exception: if at the time you provide personal information to pawfinity.com you limit how such information will be used to communicate with you, either by pawfinity.com or by third parties, pawfinity.com will not change your preference in this regard without your express consent. However, if pawfinity.com sells assets (or the assets of a division or subsidiary) to another entity, or pawfinity.com (or a division or subsidiary) is acquired by or merged with another entity, you agree that pawfinity.com may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without obtaining your further consent. pawfinity.com will provide notice of such asset sales, acquisitions, or mergers on this Site.

Entities collecting personal information

Personal information on this Site is collected on behalf of pawfinity.com by pawfinity.com, who is responsible for this Site. pawfinity.com is headquartered in Myrtle Beach, South Carolina USA. The Site contains links to other sites at which personal information may be collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Collection of personal information

As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as creating an account or submitting a groomer review, pawfinity.com may ask you to provide certain information about yourself by filling out and submitting a form. It is optional for you to engage in these activities. If you elect to engage in these activities, however, pawfinity.com may ask that you provide certain personal information (as well as certain non-personal information that may be tied to personal information), such as your first and last name, mailing address (including ZIP code), country of residence, e-mail address, employer, job title and department, and telephone and facsimile numbers. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. Similarly, if you wish to delete your information that is mandatory, you will no longer be able to engage in that particular activity.

When you use the Site, pawfinity.com may also collect certain information about your computer to facilitate, evaluate and verify your use of the services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, referring or exit webpages, click patterns, Session ID (a unique identifier assigned to the browser in connection to the Site), and the Internet Protocol (IP) address of your computer. pawfinity.com also uses such information to measure traffic patterns on the Site and usage of the Products and Services. We do not match such information with personal information held about you by pawfinity.com unless we have your consent, except as otherwise described in this Privacy Policy.

By using this Site’s services, you agree and acknowledge that personal information collected through the Site or in connection with the Products and Services may be transferred across national boundaries and stored and processed in any of the countries around the world in which pawfinity.com maintains offices, including the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of your information may be undertaken by trusted third party vendors or agents of pawfinity.com such as credit card processors, web hosting providers, mail and email service providers, communication services, and web analytic providers, to help facilitate pawfinity.com in providing certain functions. Another instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible, and the pages are hosted for pawfinity.com by such third party vendors. For example, on the sign up pages for some newsletters, the pages may be hosted by a third party vendor, but appear to be pawfinity.com.com pages and they are therefore governed by this Privacy Policy. Personal information may be shared with these providers to fulfill the service. Such third parties are bound by contract with pawfinity.com not to use your personal information for their own purposes or provide it to any third parties.

How your personal information is used

pawfinity.com collects your information in order to record, support and facilitate your participation in the activities you select and to prevent fraud and unlawful use. Clients of grooming companies using Pawfinity submit personal information directly to their chosen company for use as the company sees fit. Submission of a client application to a grooming company using Pawfinity places all responsibility on said company. Your personal information may also be used to track customer preferences to provide a customized Site experience and keep you informed about service upgrades, special offers, and other products and services of pawfinity.com and selected Providers unless you have opted not to receive such communications or such communications are prohibited by law. pawfinity.com does not share personal information it receives from residents of South Carolina or from residents of any other place with such Providers for the Providers’ own marketing purposes unless pawfinity.com has received an opt-in from you. pawfinity.com may collect information about the use of the Services and the Site, such as the number of downloads, types of Services used, how many users we receive daily, Site pages visited, and the IP address of your computer. This information is generally collected in aggregate form, without identifying any user individually, although IP address and Session ID in relation to downloads may be tracked as part of pawfinity.com’s customer order review and fraud prevention efforts. Other exceptions to this, where an individual may be identified individually, are noted in this Privacy Policy or in additional privacy terms connected to a specific Product, Service or website.

pawfinity.com may use aggregate, non-identifying statistical data for improving the Site and the Services, providing more relevant experiences to our customers and for statistical analysis.

Your choices with respect to personal information

pawfinity.com recognizes and appreciates the importance of responsible use of information collected on the Site. pawfinity.com will respect your legal rights regarding access to, and correction and deletion of, your personal information. pawfinity.com may communicate information to you regarding services, and special offers available from pawfinity.com unless you have opted not to receive such communications or such communications are prohibited by law, although in such cases we may find it necessary to continue to communicate with you regarding your use of the Site. In addition, you may receive communications and special offers from businesses using the Pawfinity system, selected Providers (or from pawfinity.com on behalf of such Providers), but only if you previously opted in to receive such communications. Except in the particular circumstances described in this Privacy Policy, pawfinity.com will not provide your name to other companies or organizations without your consent. If you have opted to receive email communications from our selected Providers and later wish to discontinue receipt of these emails, please contact those third parties directly to update your preferences.

There are other instances in which pawfinity.com may divulge your personal information, such as when required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

We do not share registered users’ (business or client account) email address or personal information with anyone, at any time. Your personal information held by a particular business using the Pawfinity system can be used in any way the holding company sees fit. See your particular service provider (grooming company) for their privacy policy for more information.

Protection of your personal information

Pawfinity utilizes (up to) 256bit SSL encryption on all transfers of sensitive persional information. The personal information that you provide in connection with registering yourself as a user of the Site is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on secure servers that only selected pawfinity.com personnel and contractors have access to via password. pawfinity.com encrypts your personal information as it is transferred to pawfinity.com and thereby strives to prevent unauthorized parties from viewing such information.

Personal information that you provide that does not constitute Registration Information also resides on secure servers and is accessible only to selected pawfinity.com personnel and contractors via password. Since this information is not accessible online by you, you will not be asked to select a password in order to view or modify such information.

Business pages

Please note that any information you post to a public business page or blog, would then be available to all persons accessing these pages, and such information may be read, collected or used by others for any purpose. pawfinity.com is not responsible for any information you elect to submit in these Business Pages or the use of such information. In addition, you should be aware that businesses may elect to share your service review publicly on social networks for promotional purposes. Consequently, information you have posted may be publicly broadcast or used in advertisement by the business. If you do not wish for your personal information to be posted or distributed in this manner, you should not participate in the business Page review.

Tracking, use of cookies, web beacons and similar devices

In order to improve our Products, Services, the Site, and provide more convenient, relevant experiences to our clients and visitors, we and our vendors and agents may use "cookies", "web beacons", and similar devices to track your activities. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables pawfinity.com to record your preferences. It cannot be executed as code or deliver viruses. A web beacon is a small transparent gif image that is embedded in an HTML page or email used to track when the page or email has been viewed.

While pawfinity.com uses cookies and similar devices to track your use of the Site (such as the number of downloads, how many users we receive daily, the Site pages visited), and web servers automatically log the IP/Internet address of your computer, pawfinity.com does not generally use this information to identify you personally. Exceptions to this are noted in this Privacy Policy. If you expressly provide consent for the Site or the Product and Service to "remember" the unique identifier that you select when you register for various activities on the Site or the Products and Services, that unique identifier will be stored on a persistent cookie on your computer and that unique identifier will be linked to your Registration Information. As a result, your navigation path around the Site will be tracked in identifiable form.

We may also ask you to provide information of others such as when reporting suspected piracy. In this instance, we will ask for the person’s or company’s name and contact information so that we may investigate. Personal information supplied in these instances will only be used for the purpose being submitted.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies or similar devices will probably not be able to access those pages or the related Services.)

Privacy Complaints

pawfinity.com takes its users’ privacy concerns seriously. If you believe that pawfinity.com has not complied with this Privacy Policy with respect to your personal information, you may write to pawfinity.com:

Email: Client Services

In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly.

If you provide pawfinity.com with inconsistent privacy preferences (for example, by indicating on one occasion that Providers may contact you with marketing offers and indicating on another occasion that they may not), pawfinity.com will endeavor to update your privacy preferences in pawfinity.com’s records with the latest preference in a timely and accurate manner. Also, please note that pawfinity.com is not responsible for the content or privacy practices of non-pawfinity.com websites to which this Site or any other pawfinity.com website may link. You should review the privacy policy of such sites before using the sites.